Booking, Payment, Cancellation Policy

Updated: December 2025

Bookings require confirmation via our website; deposits may apply.

1. Payments are accepted via credit card or approved online methods.

2. Cancellations or rescheduling must be made at least 24 hours in advance to avoid fees.

3. Late or missed appointments may incur additional charges.

4. If a client is unsatisfied, report issues within 24 hours.

5. We will attempt to correct issues or offer a credit/partial refund where appropriate.

6. Refunds are limited to services booked and do not cover personal items or consequential loss.

7. Appointment confirmations are sent in email. Changes can be made online or contact the office via email at: architecthousekeeping@outlook.com or phone: 770-737-1121